THE POLICIES SET OUT BELOW GOVERN YOUR USE OF THE VOODOO DIESEL, LLC. ONLINE STORE. BEFORE COMPLETION OF ANY SALE YOU ARE REQUIRED TO ACKNOWLEDGE THAT YOU HAVE BOTH READ AND AGREE TO THE ENTIRETY OF FOLLOWING POLICIES. IF YOU DO NOT AGREE TO THE POLICIES OF VOODOO DIESEL, DO NOT CLICK AGREE, AND DO NOT ATTEMPT TO COMPLETE THE SALE.
IF YOU HAVE ANY QUESTION REGARDING THE POLICIES OF VOODOO DIESEL, PLEASE CONTACT VOODOO DIESEL AT xxx-xxx-xxxx.
SHIPPING & DELIVERY
CHOOSING A CARRIER AT CHECKOUT
At checkout we will use the ship to address you provide to help the shipping companies calculate a quote for the cost of freight. The cost of freight is based on the total weight of the order and any relevant shipping fees as determined by the shipping company you choose. All orders are processed on Monday through Friday between 08:00 A.M. to 02:00 P.M. Central Standard Time (CST).
All delivery estimates and charges are made by the shipping company providing the quote. VooDoo Diesel is in no way able to alter the quoted price of freight and is also not responsible for delays or derivations from/to the shipping schedule quoted to you by your chosen shipping company.
Once your order ships, a message will be sent to the email address that you provided during checkout that will contain the tracking number of the shipment for your order.
Voodoo Diesel reserves the right to select whichever shipping method we determine is best.
SHIPPING TO MULTIPLE ADDRESSES
Orders placed through the VooDoo Diesel Online Store are not eligible to be shipped to multiple addresses at this time. If, for any reason, you need to have products shipped to multiple addresses, please call 816-800-9136.
PRIVACY & SECURITY
WHAT WE COLLECT
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Certain content, VooDoo Diesel Products, and services available via the VooDoo Diesel Online Store may include materials from third parties. VooDoo Diesel may provide links to third-party websites as a convenience to you. You agree that VooDoo Diesel is not responsible for examining or evaluating the content or accuracy and VooDoo Diesel does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any other party and that VooDoo Diesel is not in any way responsible for any such use by you.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You understand that by using the VooDoo Diesel Online Store, you may encounter material that you may deem to be offensive, indecent, or objectionable, and that such content may or may not be identified as having explicit material. Nevertheless, you agree to use the VooDoo Diesel Online Store at your sole risk and VooDoo Diesel shall have no liability to you for material that may be found to be offensive, indecent, or objectionable. VooDoo Diesel Online Store Product types and descriptions are provided for convenience, and you agree that VooDoo Diesel does not guarantee their accuracy.
DISCLOSURE TO THIRD PARTIES
At times VooDoo Diesel may make certain personal information available to strategic partners that work with VooDoo Diesel to provide products and services, or that help VooDoo Diesel market to customers. Personal information will only be shared by VooDoo Diesel to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
VooDoo Diesel shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever VooDoo Diesel operates.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for VooDoo Diesel to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
PROTECTION OF PERSONAL INFORMATION
VooDoo Diesel takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
The VooDoo Diesel Online Store uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, Chrome, or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.
INTEGRITY AND RETENTION OF PERSONAL INFORMATION
ACCESS TO PERSONAL INFORMATION
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your VooDoo Diesel Online Store Account. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if VooDoo Diesel s not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made to the regional Privacy email addresses.
We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.
CONTROLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.